Return & Refund Policy

We want you to be satisfied with your purchase. If you are not completely happy with an item, you may request a return or exchange under the following conditions:

Return Period

Items can be returned or exchanged within 7 days of purchase.

Return Conditions

To be eligible for a return or exchange:

• The item must be in the same condition as when it was sold.
• The item must have all original tags attached.
• The item must be unused and in its original packaging where applicable.

Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned or exchanged:

• Innerwear
• Feeding items

Damaged Items

Please inspect your items upon receiving them. Damaged items will not be accepted for return or exchange.

Exchanges & Refunds

Customers may:

• Exchange the item for another item of the same value, or
• Request a refund within 7 days, provided the return conditions are met.

Contact Us

To request a return or exchange, please contact us:

Phone: 0759409139
Email: shynerz.collections@gmail.com

Our team will guide you through the return or exchange process.